Privacy Policy

We respect your privacy. This page explains how D.Gooch collects, uses and protects your information.

Last updated: 7 October 2026

Information We Collect

We collect information that helps us provide accurate quotes and supply or fit your sheds, fencing, decking and other garden products. This includes information you share with us directly and information gathered automatically when you use our website.

  • Contact details you provide, such as your name, email address, phone number and delivery or installation address.

  • Project details, such as the products you are interested in, measurements, photos of your garden and any notes you send with a quote request.

  • Usage data collected automatically, such as your IP address, browser type, pages visited and how you found our site.


How We Use Your Information

We use the information we collect to run our business and serve you better, including to:

  • Prepare quotes, arrange site visits and supply, deliver or install the products you order.

  • Communicate with you about quotes, deliveries, installation dates and project updates.

  • Improve our website, products and customer experience.

  • Send occasional updates or offers where you have agreed to receive them. You can opt out at any time.


Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can disable cookies in your browser settings, though some parts of the site may not function as intended.


How We Share Information

We do not sell your personal information. We only share it when necessary to deliver our products and services or to meet legal obligations, such as with:

  • Trusted service providers who help us operate our website, process enquiries and communicate with customers.

  • Delivery partners, installers or suppliers directly involved in fulfilling your order.

  • Authorities or regulators when required by law, or to protect our rights and the safety of others.


Data Security

We take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.


Your Rights & Choices

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to access, correct or delete the personal information we hold about you, to object to or restrict how we use it, and to opt out of marketing communications at any time. To exercise these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.


Third-Party Links

Our website may contain links to third-party sites, such as Google Maps, WhatsApp and social media. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any information.


Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with information, please contact us and we will remove it.


Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.


Contact Us

If you have any questions about this Privacy Policy or how we handle your information, get in touch:

D.Gooch Bespoke Sheds & Fencing, The Woodyard, 191a Plumstead Road East, Norwich, NR7 9LW

Email: info@dgooch.co.uk • Phone: 01603 701 984

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